Quality & Support Operations Engineer

Automattic Inc

New
Job Type

Full Time

Location

Remote

Salary

60000.00 - 80000.00 year

Deadline

October 5, 2025

Job Description

Seeking a skilled Quality & Support Operations Engineer to join our team. This role is crucial for maintaining the highest standards of quality and support for our products and services. You'll play a key part in improving our operational efficiency and ensuring a positive customer experience.

Responsibilities

Your main tasks will involve identifying and resolving operational issues, developing and implementing quality improvement processes, analyzing support data to identify trends and areas for improvement, collaborating with engineering teams to enhance product quality, and creating and maintaining comprehensive documentation.

Requirements

We're looking for someone with strong analytical and problem-solving skills, experience with quality management systems, a proven track record of improving operational efficiency, excellent communication and collaboration skills, and familiarity with rele

Benefits

No benefits listed.

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